How can I contact customer service?
- Phone: 509-261-2815
- Email: 3CsFabric@fabricsinthegorge.com
- Website: https://fabricsinthegorge.com
What is the best way to get a quick response?
Email is usually the fastest way to reach our team during business hours.
Do fabric colors look exactly the same online?
We do our best to accurately display fabric colors, but colors may vary slightly depending on your screen settings.
How is fabric sold?
Most fabric is sold by the yard unless otherwise noted.
What quilting brands do you carry?
We carry a variety of trusted quilting brands including:
- QT
- Riley Blake
- Robert Kaufman
- FreeSpirit
- Kimberbell
- And more
What are your store hours?
Our store hours are:
- Monday–Thursday: 10:00 AM – :00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday 10-1
- Sunday: Closed
Where are you located?
We are located at: 614 S Columbus Ave #A Goldendale Wa 98620 Parking is available nearby.
Do you offer beginner quilting classes?
Yes. We offer quilting classes, workshops, and special events for all skill levels. Visit our website or contact us for the current class schedule.
Do you sell gift cards?
Yes. Gift cards are available in-store and online in various amounts.
Can I special order fabric or supplies?
Absolutely. If we do not currently have an item in stock, we may be able to special order it for you.
Do you have a loyalty or rewards program?
Yes. Customers can earn-rewards points on qualifying purchases.
How do I hear about sales and new arrivals?
Subscribe to our email newsletter or follow us on social media for updates, promotions, and events.
Can I use more than one discount code?
Only one promotional code may be used per order unless otherwise stated.
How do I place an online order?
Simply browse our website, add items to your cart, and proceed to checkout. You will receive an email confirmation once your order is placed.
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
Is my payment information secure?
Yes. Our website uses secure encrypted payment processing to protect your information.
Can I change or cancel my order?
Please contact us as soon as possible. We will do our best to accommodate changes before your order ships.
Do you offer longarm quilting services?
Not in store, but depending on your needs we have several we recommend.
Can you help me choose fabric for my project?
Absolutely. Our team is happy to help with fabric selection, color coordination, and project ideas.
What is your return policy?
Unused, unwashed merchandise may be returned within 30 days with a receipt or proof of purchase. The original packaging must be included. The buyer pays the return postage.
Are fabric cuts returnable?
Due to the custom nature of cut fabric, fabric yardage and pre-cut fabric bundles are generally non-returnable.
What if my order arrives damaged?
Please contact us within 7 days of delivery with photos of the damaged item and packaging.
How do I start a return?
Contact our customer service team by email or phone to begin the return process.
Do you ship nationwide?
Yes. We ship throughout the United States.
Do you offer international shipping?
Unfortunately, not at this time.
How long does shipping take?
Most orders ship within 2–4 business days. Delivery times depend on the shipping method selected.
How much does shipping cost?
Shipping costs are calculated at checkout based on package weight and destination.
Do you offer free shipping?
We may offer free shipping promotions on qualifying orders. Check our website for current offers.
Will I receive tracking information?
Yes. Once your order ships, you will receive an email with tracking details.